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Known installation problems:
Windows 95 Platform -
"Error 429 Active X cannot create object"
Problem: When starting the program Autotel, you
receive this
error.
Solution: Run the program DCOM95.EXE provided on the Autotel
CD, then reinstall Autotel.
Error : "Cannot start main setup program ! (Create
Process() returned error code 0x000000C1H)
or "The system could not locate the file '<Temp
Folder>\Windows\Temp\Msftqws.pdw\St6unst.exe"
Cause 1: Damaged
diskette, or setup file.
Solution
1: Contact us for another disk.
Cause 2:
Left over files from a previous installation attempt
Solution
2:
1. On the target computer, search for a copy of the autotel.cab file in the
Windows folder. If found, delete it. (Setup places this cab file in Windows
folder and removes it at the end of a successful Setup.
2. In the Windows\Temp folder, look for the subfolder named Msftqws.pdw. If
found, delete the subfolder.
3. On the target computer, locate the following files. If any of these files
have a size 0 bytes, delete them- \Windows\System\Vb6stkit.dll
\Windows\St6unst.exe.
Cause 3:
Machine specific problem.
Solution
3: Contact us and we may need to forward problem to Microsoft.
Here is a very helpful link with the latest Microsoft Drivers > http://www.macropool.com/en/download/mdac.html
Any questions not covered by the page, please email to bobt@autotel.info